translation of 3 words

[Mulder]

Hello

I ordered something on a website, everything was in English, but something went wrong and I want to cancel the transaction. Now I have the option between 3 options








Could someone plz tell me what this means

thank you in advance

[A passing-by]

The first one said " some irregularity or faults was found"
The second option said " the product is not the type I wanted"
The third said " I don't want it anymore(Hovever the buyer has to pay for the transportation fee and the transaction fee)

[%sig%]

[Mulder]

ty very much